Terms & Conditions
All customers and visitors to CycleOM.com are subject to the following Terms and Conditions, Assumption of Risk, Liability Waiver and Release. By using this website, you agree to the Terms of Service set forth below. If you do not agree to these terms, please do not use this website.
In order to purchase and reserve CycleOM classes, you must create an online account. When creating an account, all information submitted must be accurate and complete. Riders are never authorized to use another person’s account, and are personally liable for all account activity.
Riders are solely responsible for the security of their online account. Passwords should be secure and not shared. CycleOM is not liable for any losses caused by unauthorized use of accounts, and customers could be held responsible for any CycleOM or other losses due to negligence and/or unauthorized use.
CycleOM accepts Visa, MasterCard, AMEX, and cash. Purchases can be made online or at the studio. Your credit/debit card will be charged for your order when you submit your reservation. All packages are non-refundable and non-transferable.
In order to make a class reservation, you must first register at www.CycleOM.com and purchase a ride package. You may also purchase ride packages at the studio with an CycleOM representative. Pricing and package options are subject to change.
Class schedules are released weekly on Sunday at 4:00PM. Reservations can be made one week in advance, up until 15 minutes prior to scheduled class time.
If you’ve booked a class and want to cancel it, you must let us know by 6pm the evening before or more in advance of the class start time, or you’ll be charged for the class. You can cancel a class reservation by simply logging into your account and selecting the “Cancel” option next to your upcoming classes or call us. If you cancel by 6pm the evening before or more in advance of the class start time, your class credit will be returned to your account. If you do not cancel by 6pm the evening before or more in advance of the class start time, the credit will not be returned to your account. If you have an unlimited package (weekly or monthly) it is also your responsibility to cancel your class by 6pm the evening before or more in advance of the class start time. If you reserve a class using an unlimited membership and do not cancel by 6pm the evening before or more in advance of the class start time, we reserve the right to charge you a late cancellation fee (“No Show”) of at least $20 or whatever the single class rate is at that point in time.
NOTE: ALL BIKES WILL BE RELEASED 3 MINUTES PRIOR TO THE START OF CLASS. If you arrive after the 3-minute deadline, you are NOT guaranteed your reserved bike. If there are open bikes, late riders are given a 3-minute grace period after class start to be escorted into the studio to an open bike. Riders arriving after this 3-minute grace period are subject to the cancellation policy.
All bikes are released for walk-ins 3-minutes prior to scheduled class time. Please see the front desk to be assigned an open bike.
Riders are offered admittance from the waitlist on a first come, first served basis, notified through e-mail.
Ride packages expire 1 year from purchase and are non-transferrable and non-refundable unless otherwise stated.
Minors between the ages of 13-17, who meet the minimum height requirement of 4′ 11″ are required to register in-person at CycleOM with a parent or legal guardian. Only after the minor has been authorized by a parent or legal guardian via signed release waiver, may the minor use our website to reserve classes. Accounts created by minors without a signed waiver on file will be terminated, and class packages will be forfeited.
No minors or children are to be left in the reception area, or the studio without adult supervision (this does not include the CycleOM staff).
Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, CycleOM:
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or CycleOM’s literature; and
excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised CycleOM of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
CycleOM does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to or from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. CycleOM will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exists on all text relating to CycleOM’s services and the full content of this website.